Privacy Policy

Red Prime Rent a Car respects customer privacy and treats booking details, documents, and communication records confidentially. We collect only the information needed to answer enquiries, confirm eligibility, prepare rental agreements, arrange delivery and pickup, process payments, protect vehicles, prevent fraud, and comply with UAE legal and regulatory obligations.

This information may include contact details, driving-license or identification documents, rental preferences, delivery locations, payment confirmation details, and messages sent through phone, email, WhatsApp, or the website. We do not sell personal information.

We may share information only when needed with trusted service providers, insurers, payment partners, professional advisers, or relevant authorities for booking operations, safety, compliance, dispute handling, insurance, accounting, or legal requirements.

Customer information is kept only as long as needed for rental operations, accounting, insurance, legal, and legitimate business purposes. To ask about access, correction, deletion where legally possible, or confidentiality, contact info@redprime.ae.